What Our Customers Say
We take pride in the feedback we receive from our customers. Here are some of the highlights from the reviews we’ve gathered.
They were amazing. They came quickly and were able to fix the problem on the spot. They were also less than 1/3 of the cost another company quoted me. So thankful for a great plumbing company that won't take advantage of you!
This is the second time I've used PDI, the first was a kitchen faucet replacement, the second was piping replacement underneath a bathroom sink. Tim arrived on time on both occasions and finished the jobs quickly and professionally. He clearly takes a lot of pride in the high standard of work that he delivers. PDI is definitely my go-to plumbing service, I highly recommend them and won't hesitate to call them again in future.
Found this plumbing company via Angi's net site. When I submitted my request to 1/2 dozen companies, they responded in about 60 seconds. It was 10:30 am. They had a reasonable bid. By 12:30 pm, a plumber pulled up to my house. Nice, polite, young gentleman. Within 45 minutes, he had removed my old kitchen faucet and installed my new one. They did a good job for a reasonable price. I'm a satisfied customer.
Exceptional Service and Expertise
“I had several other companies here for ridiculously high estimates, talked down to me as if I was an idiot, and their knowledge was lacking. Finally, I found Plumbing and Drain Innovations Company, luckily. They had excellent phone response to talk to someone, then someone at my home within 2 hours, job done effectively and efficiently!! I highly recommend this company! My service guy, Lazarus, was top-notch, knowledgeable, had people skills too, and cared about high-quality workmanship and attention to detail. Super reasonable prices, highly skilled, and trustworthy. I’m looking for more projects around the house now 😉” – Gwen B.
Responsive and Reliable
“I was able to get a rapid response on CHRISTMAS EVE of all times and scheduled a tech to come out as soon as they had an opening. Tim was very helpful getting it scheduled.” – Kevin E.
“Cole did a great job of arriving early, getting the correct replacement disposal, and returning and installing it in a couple of hours total. He was professional, personable, and knowledgeable and I would call them again. The price was much cheaper than the competition.” – Tracie T.
Customer Satisfaction and Professionalism
“Great customer service. The owner responded quickly to my inquiry and I had a technician out to my house (non-emergency) in less than 24 hours. They completed a system flush on my tankless water heater. The technician was polite and knowledgeable. He went above and beyond by correcting several install mistakes (done by someone else). We will definitely use them again and refer to friends. I appreciate the quality of work provided.” – Ruby M.
“I submitted an online inquiry this morning, and received a phone call within minutes. They have already been out, fixed both issues before noon and at a very reasonable price. I am very impressed with the service I received and will use them again for any future needs.” – Danielle D.
Honest and Fair Pricing
“Our neighbor called us yesterday to let us know we had a water leak. It turned out it was our water heater. I requested a quote via Yelp and had a few lined up. Javier was the quickest to respond and was fair and honest in his communication. He arrived on time, and was as courteous and honest in person as he was in text messages. He had us fixed in no time and the cost was reasonable.” – Sonja Plus T.
High-Quality Workmanship
“I had a very good experience with this business. They were very prompt and straightforward with Yelp communication. On the day of service, everyone was punctual and wore booties inside our home. The quality of workmanship was very good and they were very careful around the house. We had four bathroom faucets installed. I was very happy with the work that I have planned to hire them again for some additional work.” – Darren W.
Our commitment to excellence is reflected in the positive experiences of our customers. At Plumbing and Drain Innovations, we value each review and use it to improve further and continue providing the best possible service.